Jostens Reviews

Customization: Jostens allows for deep personalization through their innovative offering of custom engraving on each class ring. This feature enables individuals to inscribe significant details such as graduation year or initials, making each piece unique to its wearer.

Wide Range of Products: From a preschooler's graduation cap, to a high school student's class ring and yearbook, to a pro athlete's championship ring, Jostens has a product for every milestone.

Positive School Climate and Culture: Jostens has a longstanding commitment to improving the overall culture and climate of the schools they serve. They have helped school administrators, faculty, and students build positive climate and culture through programs like Commitment to Graduate, The Harbor video series, and the Jostens National Renaissance Conference.

Trusted Partner: With roots firmly planted in tradition, and branches sprouting innovation, Jostens is proud to be a trusted partner in celebrating moments that matter.

Beautiful Jewelry: Many customers appreciate the aesthetics and quality of Jostens' jewelry products, particularly class rings.

Established Reputation: Jostens is a well-known company, especially in schools, which can provide a sense of reliability for students and parents.

Access to College Seals: Offers the ability to include college seals on products, enhancing personalization for graduates.

High Pricing: Products are often considered overpriced compared to alternatives available in the market.

Customer Service Issues: Numerous complaints regarding poor customer service, including unresponsive representatives and difficulties with refunds or exchanges.

Delivery Problems: Reports of delayed shipments and incorrect items being sent, leading to significant dissatisfaction among customers.

Quality Control Concerns: Instances of defective products and errors in personalization have been frequently mentioned, impacting overall customer satisfaction.

Financial Stress: Some customers feel pressured by the costs associated with purchasing graduation products, leading to financial strain.